WE HELP INFANTS AND TODDLERS GET INCREDIBLE SLEEP. IT'S OUR SUPERPOWER.

Call us Toll Free

(888) 937-6883

FAQ

Q. What size is the Calla Toddler Pillow? 

A. 13" x 18"

Q. Do you use a pillowcase? 

A. You don't have to, but we recommend it. We make an organic Egyptian cotton case with an envelope closure. We also have a video showing how to use a standard size pillowcase and tuck the edges in for a clean look.

Q. I was curious if your pillow contains Bromine or Flame Retardants

A. The pillow and filling contain no chemical flame retardants. Many pillows are treated with chemicals to reduce flamability and some parents are concerned with having their children breath in these chemicals. Our pillows are naturally flame resistant and do not contain these potentially problematic chemicals.

Q. How do you wash the pillow? 

A. The Calla Pillow is Machine Washable. Wash the pillow on cold/warm on the delicates cycle. If your washing machine has an agitator in it, put the pillow in a pillowcase or a delicates/lingerie bag to keep it from getting pulled on the agitator. Tumble Dry the Calla Pillow on low/no heat. Heat will cause the filling to break down quicker. 

Q. Is this pillow 100% Organic? Cover to Cover? Or just the casing? 

A. The cover is 100% US organic cotton, the filling is 100% polyester fiber. We tried to make a 100% organic pillow but each organic filling we tried (Cotton, Kapok, Latex and Wool) left us disappointed. They were either not washable, hypoallergenic or had a distinct aroma. The filling we use is called CallaFill and is a poly cluster fiber filling that is hypo-allergenic, washable, not treated with any flame retardant chemicals and has no aroma.
We certainly understand if you are looking for a 100% organic pillow but thought it would be helpful in understanding the trade-offs when making your decision.

Q. Is the pillowcase 100% Organic?

A. The fabric for the Calla Pillowcase is grown on a Certified Organic Farm in the Nile River Valley in Egypt. The fabric is GOTS certified.

Q. My pillow exploded in the wash! What do I do?

A. Send us an emai. with your order ID and shipping address and  we'll send you a new one. If your washing machine has an agitator in it, put the pillow in a case when washing it to keep it from happening again. 

Q. Are all of your pillows the same firmness? 

A. We offer a standard and 'lite' thickness for our Toddler Pillows. If you would like a custom pillow, we're happy to make you one. If you get your pillow and its too thick or too thin, let us know and we'll make you the perfect one for your little one. 

Q. Dimensions say 3" thick. Is that accurate and if so, does it flatten to less than 3 inches when in use? thanks.

A. It ends up being about 3 inches after it compresses and stays about that thickness until you wash it (then it 'poofs' back up). When it arrives, it hasn't been compressed and may appear much thicker. You can speed up the process by pressing your hands on the top and bottom of the pillow and moving/pressing them in a circular motion. This moves the filling toward the edge. If you want a thinner version of the pillow

Q. My 5 yr old is a stomach sleeper. Is this pillow too fluffy? Will it make it hard to breath?

A. It probably won't be too fluffy. If it is and you would like a thinner pillow, the Calla Pillow Lite is 20% thinner.

Q. Has anyone tried the Calla Pillow lite? If so, would you recommend the lite or the regular for an 18 month old? 

A. It depends. Not all 18 month olds are of the same build and size. So, if you have an 18 month old who's on the higher end of the growth scale for his or her age, I think the standard Calla Pillow will be fine. If your child is in the middle to lower end of the scale, maybe the lite would be best. Although, chances are that your child is going to toss it around anyway like mine do. They're 7 and 9 and needed something to comfort them as they fell asleep. So, is your child move around quite a bit during the night? If so, you may simply want to purchase the standard pillow. I hope that helps (Customer Sharon Fares answered on August 10, 2015)